Refund/Exchange policy
The following Refund & Exchange Policies apply solely to orders placed directly through our website
.Our commitment at MGT Toys is to ensure your satisfaction with our products. If you receive a product different from what was shown on our website, please lodge a complaint within 24 hours by contacting us on WhatsApp at 0302 0322712.
We will promptly guide you through the exchange process, Please note that discrepancies in product colors are not considered grounds for product exchange in this context.
We are here to address any other substantial differences that may impact your satisfaction.
.In the unfortunate event of an electric fault or working problem with our products, please notify us via Whatsapp: 0302 0322712 or email us at mgttoys01@gmail.com within 24 hours of delivery.
Our representative will connect with you on WhatsApp to understand the issue and provide online assistance for potential fixing errors.
.To facilitate the return, we ask customers to return the merchandise via a traceable and reliable delivery method, such as a courier or registered post.
However, to ensure your satisfaction, we are committed to covering all delivery charges, both for the return and the replacement product. This means you won't incur any costs related to the return process or the claim.
We strive to make your experience with MGT Toys seamless and worry-free.
.For returns due to the product not being identical to the one ordered on the website or faluty, the exchange or refund process will be initiated within 7 days after we receive and inspect the returned product.
We are committed to making this process smooth and hassle-free for you.
.Please note that refunds or exchanges based on personal preferences (not liking the product) will not be entertained. However, we encourage you to share any issues at Whatsapp: 0302 0322712 or email us at mgttoys01@gmail.com, and our team will review your case.
.If a product is returned to us in inadequate condition, we reserve the right to reject the claim and send it back to you. We want to ensure that our exchange and refund policies are fair and transparent, so if you have any further queries, feel free to contact us on Whatsapp: 0302 0322712 or email us at mgttoys01@gmail.com.
Your satisfaction is our priority at MGT TOYS.
Let customers speak for us
I was looking for a complete Montessori learning set, and this bundle exceeded my expectations. It includes everything from alphabets and numbers to puzzles and flash cards. The quality is amazing, and it offers great value compared to buying everything separately.
I bought this bundle for my playgroup setup, and I'm genuinely impressed with the variety. The quality of the wooden toys is excellent, and having so many learning activities in one package saved me both time and money. Highly recommended for schools and parents.
My daughter loves to play with blocks and as i had ordered a deal she loved the most was xylophone. Breaking the stacking tower has become one of her fav activity. Keeps her busy while i enjoy my chai.
my experience was good
Wooden Calculating Frame Folding Abacus
Great learning toy. Fun and helpful for kids to learn alphabets and numbers. Good quality and keeps children engaged.
Good quality, good product for developing focus and improving creativity among kids.
I love it.. same as i saw i picture. It's really 😊. But i think the price are little high, otherwise everything perfect
Awesome product for kids
I have ordered 3 items one is stick game, 3 in one puzzle and lacing numbers and beads activity. Every item is soo good I was afraid before ordering but I am fully satisfied now and will always refer to this store for next purchases.. ☺️
Very good quality.
I m very happy with my purchase. The toys are exactly as shown in the pics.
Good purchase, size is smaller than I thought but accurate to given dimensions
Great activity for kids
I ordered building blocks and I received a good quality product..
